Shipping & Delivery FAQs
Can I collect my order?
Yes! Just select pick up at the checkout.
DELIVERY TO EAST AND NORTH LONDON
Is there a minimum spend for free local delivery?
Yes, orders £50+ qualify for free local delivery. Orders below £50 incur a £5 delivery charge.
What postcodes are included in the local deliveries?
All of the postcodes in this map of London Town!
What days are you doing local deliveries?
Our local delivery days are now on Fridays ONLY.
What is the cut off time for local delivery?
Orders before midday on Fridays will go out on that day.
What happens if I order after the cut off time?
Your order will be delivered to you on the following Friday unless you opt to pay for a courier to bring your order to you sooner which can be arranged.
DELIVERY WITHIN THE REST OF THE M25
I'm not quite local but I do live in London. What happens to me?
We've introduced a new shipping service which allows us to reach everyone within the M25 with the help of our zero-emission delivery partner, Hived.
How much does it cost to get my beer shipped via Hived?
Orders £50+ qualify for free shipping. Orders below £50 incur a £6 delivery fee.
How long will it take to get my delivery (within M25)?
If you order before midday (Monday - Friday), we will dispatch your order on the same day on an overnight service.
DELIVERY TO THE REST OF UK (OUTSIDE LONDON)
Orders to England & Wales (outside M25)
For orders less than £25 = £9
All orders between £25-£50 = £6
Anything over £50 – Free Shipping
Orders to Scotland
Flat fee of £10
Orders to Northern Ireland
Flat fee of £15
ANY OTHER QUESTIONS?
Can you hold my order and I add items to it when new stock arrives?
We are more than happy to bundle your orders over the course of a few weeks. All you need to do when you check out is enter the discount code HOLDMYORDER at the checkout and we will keep your order aside until you're ready for us to ship. Remember accumulated orders totalling £50+ qualify for free shipping. Sent us an email to email@example.com to let us know you're ready for shipping.
What do you use to package my order that is shipped?
We like to re-use as much packaging as possible. We actively buy packaging that is recycle-able and eco-friendly. We never buy any plastic packaging.
What if I want to return my order or I am not happy with it?
For any reason you are unhappy with your products or there was a problem with the delivery please get in touch and we can help sort it out. email firstname.lastname@example.org
Do you ship to Europe?
Sadly not, sorry!